If none of the motors are working, the most likely situation is that the power supply is not plugged in or connected correctly. Check that it is. You should still have lights visible on the EBB, even after you unplug the USB cable.
If the servo motor’s “up” position is lower than the “down” position, try swapping the two numbers that you have in the Setup tab, so that the “up” value is now lower than the “down” value. Either number may be larger.
For the stepper motors: I’m not sure exactly what you’re describing. Are the motors “energized” when you try to move them? That is, do they resisting turning by hand at all? One thing that you can try as a test is to do is remove all of the wires, and swap them, so that the motor 1 connections now drives motor 2 and vice versa. If you do that, are you still unresponsive?