setup error

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  • April 11, 2019 at 12:48 pm #27233
    cardel
    Participant

    this is the error i see when first trying to toggle pen up and down, please help

    Traceback (most recent call last):
    File “eggbot.py”, line 1406, in <module>
    e.affect()
    File “C:\Program Files\Inkscape\share\extensions\inkex.py”, line 268, in affect
    self.effect()
    File “eggbot.py”, line 314, in effect
    self.EggbotOpenSerial()
    File “eggbot.py”, line 1299, in EggbotOpenSerial
    self.serialPort = self.getSerialPort()
    File “eggbot.py”, line 1356, in getSerialPort
    for strComPort in eggbot_scan.findEiBotBoards():
    File “C:\Program Files\Inkscape\share\extensions\eggbot_scanwin32.py”, line 6, in findEiBotBoards
    hKey = _winreg.OpenKey( hReg, r”SYSTEM\CurrentControlSet\Enum\USB\VID_04D8&PID_FD92″ )
    WindowsError: [Error 2] The system cannot find the file specified

    April 11, 2019 at 12:53 pm #27234
    Windell Oskay
    Keymaster

    Which model of EggBot do you have?

    April 11, 2019 at 1:08 pm #27235
    cardel
    Participant

    jj robots

    April 11, 2019 at 1:14 pm #27236
    cardel
    Participant

    Do you know this error?

    April 11, 2019 at 1:17 pm #27237
    Windell Oskay
    Keymaster

    You’ll need to ask jjrobots for help — the EggBot software only supports EggBot.

    April 11, 2019 at 1:55 pm #27238
    cardel
    Participant

    LOOK I WILL DONATE MONEY TO YOU IF YOU CAN HELP ME

    April 11, 2019 at 2:06 pm #27239
    Windell Oskay
    Keymaster

    Seriously– you bought a product from someone. They are required to assist you. Ask them for help.

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