AxiDraw missmatch between svg file and the print

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  • March 15, 2020 at 5:28 am #28238
    stanko
    Participant

    Hello,
    I got AxiDraw SE recently and I love it, it is a wonderful little machine!

    But few days ago I did a couple of prints, and there is same distortion happens happening every time I try. Marker is mounted properly, but maybe I’m missing something else.

    This is how image should look like:

    But you’ll notice anomalies on the upper part of the print:

    I highlighted distortion on this image:

    This is the SVG file I used.

    I generate these SVGs by the software I’ve written, but no matter the params I use, plot comes our distorted.

    Link for the software:
    https://muffinman.io/vertigo/

    I’m using macOS and following software versions:

    Inkscape
    1.0beta2 (2b71d25, 2019-12-03)

    AxiDraw Control
    Version 2.5.7 – 2019-12-13

    Let me know if you need any more info.

    March 15, 2020 at 10:42 am #28239
    Windell Oskay
    Keymaster

    Please contact technical support directly by email or our contact form.We have a couple of mechanical checks that we would like you to perform.

    March 16, 2020 at 4:30 am #28241
    stanko
    Participant

    I wrote to the support team, and thanks to Windell, who responded super fast, I resolved the issue. Windell sent me detailed instruction to diagnose and solve the problem. Y axis was wiggling but once I got the instructions I solved in a minute or two.

    Thank you so much guys!

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