Lenore Edman

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 84 total)
  • Author
    Posts
  • in reply to: Pen Lift servo failures #27479
    Lenore Edman
    Keymaster

    This has been resolved through further testing.

    Note that in general, if you can keep the up and down positions in the middle of the range, it will decrease the wear and tear on the servo. Settings such as 60 up and 40 down are preferable to 80 up and 60 down.

    If you’re testing to see if a servo works, 60 and 40 are good starting positions, with a wide enough range to see the motion.

    in reply to: Bulbdial LED Shadow Issues #26883
    Lenore Edman
    Keymaster

    As we mention in that post you referenced, we switched to wider angle LEDs for a short while in 2013. We switched back to the original LEDs and have been using them ever since. There is some amount of variation in them, but within expectations.

    I asked for additional pictures because I don’t fully understand what is going on with your kit. The width of the lit-up areas is similar between all three colors as we would expect. I was hoping to get additional information that would help me diagnose the problem.

    I will help you to resolve the problem and am happy to provide replacement parts as needed. I need for you to help me to understand the problem both so that I can help resolve your specific instance but also to look for wider problems that could affect other kits.

    If you would prefer to reach out via email, you can use the contact form.

    in reply to: Bulbdial LED Shadow Issues #26876
    Lenore Edman
    Keymaster

    Would you mind also taking a picture of it not in the dark, from the front as well as from the side? It’s hard to see the shape of things without any light on the PCBs.

    in reply to: Bulbdial LED Shadow Issues #26868
    Lenore Edman
    Keymaster

    We haven’t changed LED vendors and we normally make sure that all the LEDs are from the same batch for these kits, which normally means they’re pretty consistent. Are all three rings affected, or just one color? Would you mind posting or emailing a picture of the problem?

    in reply to: "Failed to connect to AxiDraw" #25621
    Lenore Edman
    Keymaster

    Would you follow up with us by email so that we can send you a replacement controller board? I will also have some other tests for you to check if there is any other damage.

    in reply to: "Failed to connect to AxiDraw" #25607
    Lenore Edman
    Keymaster

    When you have just the USB cable plugged into the AxiDraw (please make sure that the power supply is NOT plugged in) does the LED labeled USB next to the power jack turn on? There is also an LED above the capacitor cutout labeled 3.3V. Does it turn on? (You may need to look upward through the cutout to see it.)

    Are there any signs of damage from shipping, such as bent parts or loose connectors?

    in reply to: Help with New AxiDraw #23051
    Lenore Edman
    Keymaster

    I see you’ve emailed us as well — I’ll follow up there.

    in reply to: Help with New AxiDraw #23049
    Lenore Edman
    Keymaster

    Things to check:
    * Do any EBB lights come on with just USB connected (not power)?
    * Do any EBB lights come on with just power plugged in (not USB)?
    * Are you using a USB hub or extension cord?
    * Do you have another USB cable you can test?
    * Is there any visible damage to the EBB?

    in reply to: Something On Pen Holder Bent/Bound #23043
    Lenore Edman
    Keymaster

    Yes, and I’ll follow up with that information in response to your email message. Additionally, you may want to note that when transporting the AxiDraw, it is a good idea to remove the pen clip from the vertical stage.

    in reply to: Assembly Line/Automation Problem #22917
    Lenore Edman
    Keymaster

    I see that you emailed us as well, and I will follow up with answers via email, as this forum may not be the best place for a detailed discussion of this type. 

    in reply to: Failed to connect the Axi Draw #22901
    Lenore Edman
    Keymaster

    I have deleted the duplicate posts you made and I am following up with your email inquiry.

    in reply to: SMD LED circuit with motor #22862
    Lenore Edman
    Keymaster

    1) Mostly no.

    2) Mostly no. But if you add up all the voltages in your series circuit, you’ll see that it can’t run on 3 V.
    3) A flashing LED in series with regular LEDs will also cause them to flash. However, if you’re going to run all those things in series, you’ll need a higher voltage power supply. But then you’ll also need to decide how you’re powering your parallel circuit and your motor circuit.
    4) Whether you use SMD or thru-hole LEDs doesn’t make much difference, so long as you know their specifications. 
    Here’s an article that may help choose a resistor for your circuit, as well as think about what kind of power supply you might want for various circuits:
    Here’s an article that gives an example circuit of using a flashing (or in our case, flickering) LED to drive regular LEDs:
    in reply to: I want to know more about the EBB in detail. #22818
    Lenore Edman
    Keymaster
    in reply to: Octolively Board #22795
    Lenore Edman
    Keymaster

    AVRs in the same series should be straightforward to work with, such as the ATmega324, 644 and 1284. For other chips, you may need significant changes.

    in reply to: HersheyText Addon Inkscape #22768
    Lenore Edman
    Keymaster

    The invitation is made with traditional outline fonts.

Viewing 15 posts - 1 through 15 (of 84 total)