Windell Oskay

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Viewing 15 posts - 151 through 165 (of 1,520 total)
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  • in reply to: Can’t render Hershey fonts #29250
    Windell Oskay
    Keymaster

    Check your user extensions directory — you can find its location in Preferences, in the System panel.

    The issue certainly seems to be that you aren’t running a version of Hershey Text that’s compatible with your version of Inkscape — it should be possible to track down how that’s possible.

    in reply to: Can’t render Hershey fonts #29248
    Windell Oskay
    Keymaster

    If you actually uninstalled the AxiDraw software, then there would not be a Hershey Text visible under AxiDraw Utilities, so it’s hard to believe that there would be “no change in behavior.”

    in reply to: Can’t render Hershey fonts #29235
    Windell Oskay
    Keymaster

    I’d suggest one of the following:

    * Try a fresh install of Inkscape, and *do not* install the AxiDraw software, if you want to use the Hershey Text that’s included with Inkscape.

    * Update to the current version of Inkscape (1.1) and install the current Axidraw software.

    in reply to: Can’t render Hershey fonts #29233
    Windell Oskay
    Keymaster

    Maybe consider updating to the current software version?

    in reply to: Can’t render Hershey fonts #29231
    Windell Oskay
    Keymaster

    Try the Hershey Text in the Text (or possibly Render) submenu in Extensions.

    in reply to: pen doesn’t go up and down anymore #29227
    Windell Oskay
    Keymaster

    Since you wrote to us by email, we’ve followed up with you there.

    in reply to: Axidraw V3 replacement parts #29222
    Windell Oskay
    Keymaster

    Yes, please contact customer service directly through our contact form. Replacement parts are available for almost every part of the machine if needed.

    in reply to: Linux Eggbot errors #29178
    Windell Oskay
    Keymaster

    The errors indicate that you are using the EggBot extensions for Inkscape 0.9, but are running Inkscape 1.0.

    If you’re running Inkscape 1.0, I suggest that you use the extensions for 1.0.

    in reply to: Plotter won’t move up/down #29159
    Windell Oskay
    Keymaster

    It sounds like your pen-lift servo motor may have failed. Please contact tech support directly; we’ll have some followup questions.

    • This reply was modified 3 years, 8 months ago by Windell Oskay.
    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29154
    Windell Oskay
    Keymaster

    I should also say: If you have a file that consistently reproduces this issue and are willing to share it with us (by email), we might be able to further track down and possibly eliminate the issue.

    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29152
    Windell Oskay
    Keymaster

    The change made to the SVG is to update a small data set (the “wcb” element, which you can view within Inkscape’s XML editor) that essentially records the vertex number, current position, and some indexing information. Yes, locating the path to plot can take some time; it essentially steps through the file until it gets to the resume point before plotting.

    We are currently working on some major changes to the pause/resume functionality that will be released in a future version.

    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29142
    Windell Oskay
    Keymaster

    There’s no hard and fast rule about vertex spacing, but our recommendation — in cases where it is possible — is to use smooth curves and let the software decide where to put the vertices.

    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29140
    Windell Oskay
    Keymaster

    We *have* sometimes seen issues with files this large in Inkscape on Windows. You might consider plotting from the CLI instead or reducing the file size.

    From the screenshot, it doesn’t immediately look like this file *needs* to be 14 MB. Depending on how you’re generating it, you may be able to save a lot of size by one or more of the following:

    * Use lower precision. Digits that specify precision much higher than the machine precision — say below 0.0001 inch — add to the file size (can even double it) but do not add any precision to the plot.

    * Simplify styling. If your file is made of thousands of objects that each have style information, this can easily double the file size versus one style applied to everything.

    * Reduce the number of vertices. If your paths are made of thousands of vertices, consider using hundreds instead, or perhaps tens of vertices that specify curves. You’ll not only reduce the file size, but improve plotting performance. If you’re generating curves programmatically that’s straightforward. If not, you might consider using simplifying or smoothing operations.

    If you’d like us to look at one of your files and make specific recommendations, we can do that as well.

    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29136
    Windell Oskay
    Keymaster

    Which OS?

    in reply to: AxiDraw V3/A1 (custom) Pausing Makes Inkscape Freeze #29133
    Windell Oskay
    Keymaster

    The most likely situation is that there is a dialog box, that you need too acknowledge before Inkscape will return control to you. Try moving the windows to see if there’s another dialog box hidden under there.

Viewing 15 posts - 151 through 165 (of 1,520 total)